PRIVACY POLICY

1. What Information We Collect

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When you use our website, we may collect the following information:

• Your name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (processed securely via third-party gateways)

• IP address and browser/device data (via cookies)

We only collect personal information necessary to process your order, provide customer service, and improve your shopping experience.

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2. How We Use Your Information

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We may use your information to:

• Process and fulfil orders

• Communicate order updates or promotions

• Provide customer support

• Improve our website and services

• Comply with legal obligations​

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3. How Your Information Is Stored

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All personal information is stored securely, and access is limited to authorised personnel only. We use industry-standard security measures to protect your data.

Payment information is processed securely through trusted third-party providers (e.g. Shopify Payments, PayPal) and is not stored on our servers.

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4. Sharing of Information

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We do not sell or rent your personal data. We may share your information with third-party services for the following purposes:

• Payment processing

• Shipping and delivery

• Website analytics

• Email marketing (with your consent)

All third parties are required to protect your information in line with this policy.

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5. Cookies

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We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you interact with our site. You can disable cookies in your browser settings at any time.

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6. Your Rights

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You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or outdated data

• Request deletion of your data (where legally permissible)

• Opt out of marketing communications at any time

To make a privacy-related request, email us at [Your Email].

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7. Changes to This Policy

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We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

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8. Contact Us

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If you have questions or concerns about this policy or how your data is handled, please contact:

contact@didomenica.com.au

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