Question 1

Do you ship internationally?

Accepted Answer

No, we currently only ship within Australia.

Question 2

Is shipping really free?

Accepted Answer

Yes! We offer free shipping Australia-wide, no matter the order size.

Question 3

Do you offer a warranty on your jewellery?

Accepted Answer

Yes – all our pieces come with a 3 month warranty.

Question 4

How long does delivery take?

Accepted Answer

Once dispatched, delivery usually takes 3–7 business days, however as we ship through Australia Post, shipping times may vary.

Question 5

How should I care for my jewellery?

Accepted Answer

Keep your pieces dry and away chemicals. Store in a soft pouch when not in use. Avoid cleaning with chemicals and water.

Question 6

How do I start a return?

Accepted Answer

Just email us at contact@didomenica.com.au with your order number and reason for return.

FAQ

Frequently asked questions